The Questions
1. In general is there anything you really like about the club?
2. Is there anything you dislike about the club?
3. In what ways do you think the service could be improved?
4. Do you feel that the quality of the service reflects the fees charged?
5. Are staff friendly and helpful?
6. Has any particular member of staff exceeded your expectations?
7. Does the club opening hours meet your needs?
8. Do you have any comments regarding the snacks provided?
9. Would you like to be more involved with the club?
10. Would you recommend the club to other families?
11. Any other comments?
Results
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